Responsible for overseeing all aspects of Hotel, /resort operations. Supports Executive Committee Members, their managers and employees. Ensures that all hotel functions are in line with Company standards. Maximizes the return on revenues by establishing financial policies, procedures, controls, budgetary standards and reporting systems. Adherence to risk management guidelines. Influences the positive progression of employee satisfaction and morale. In addition, this individual is involved in guest interaction so as to drive high levels of customer satisfaction, provide the highest quality in standards and services and acts as the main liaison between the client and hotel staff.
