Visual Design & Photography: Strong eye for aesthetics to highlight the hotel’s atmosphere and services.
Community Engagement: Responding warmly to guest comments, reviews, and inquiries to build trust and loyalty.
Trend Awareness: Staying updated on travel, hospitality, and social media trends to keep content fresh.
Analytics & Strategy: Using insights to measure performance, optimize campaigns, and drive bookings.
Crisis Management: Handling negative reviews or unexpected issues with professionalism and diplomacy.
Collaboration: Working closely with hotel departments (front desk, F&B, spa) to align promotions and guest experiences.