Secrets Papagayo Costa Rica, part of the Hyatt Inclusive Collection, is seeking an experienced and guest-focused
Front Office Manager to lead our Front Desk operation and deliver exceptional arrival-to-departure experiences for our guests.
Minimum 3–5 years of experience in Front Office operations, with at least 2 years in a supervisory or managerial role, preferably in luxury or resort hospitality
Strong leadership, communication, and problem-solving skills
Fluent in English and Spanish
Proficiency with hotel property management systems (PMS)
Availability to work flexible shifts, including weekends and holidays
Degree in Hospitality Management or related field preferred
