Position Objective: Supervise front desk shifts and maintain efficient service delivery and guest satisfaction.
Key Responsibilities
• Assign front desk duties and monitor lobby service
• Review arrivals, departures and room assignment needs
• Resolve routine guest concerns and escalate exceptions
• Verify cash, payment and record accuracy
• Train colleagues and monitor compliance with procedures
Required Profile
• Front desk experience with shift-lead exposure
• Comfort with PMS and payment procedures
• Strong guest service, organization and problem-solving
• Ability to work shifts, weekends and holidays
Ready to join our reopening team? Apply here today!
