Position Objective: Supervise the spa's daily service operations to deliver a seamless and relaxing guest experience.
Key Responsibilities
• Coordinate therapist schedules and appointment flow
• Coach spa colleagues on service and guest care
• Monitor treatment room readiness and hygiene
• Resolve service concerns and support retail opportunities
• Track supplies, bookings and operating performance
Required Profile
• Spa operations experience with supervisory exposure
• Knowledge of spa guest journeys and wellness services
• Strong scheduling, coaching and service recovery skills
• Professional communication and attention to detail
Ready to join our reopening team? Apply here today!
